These interactions will be different again to the relational context of a nurse treating patients, who must use professional but polite and empathetic communication. The relational context includes the interpersonal history and type of relationship a person has with another person.įor example, two old friends communicate differently than the job candidate meeting a selection panel. Indeed, these realities are shaped before and after a specific interaction occurs according to three, specific contexts: Relational The transactional model of communication also considers communication as a force that shapes the realities of each communicator. The role of context in transactional communication The most adept communicators can adapt their message mid-sentence according to the non-verbal messages the receiver is sending. Similarly, the candidate is reading the body language and gesturing of the panel to gauge their reaction and determine what to do or say next. In other words, the panel is receiving a message and sending one back at the same time. In a job interview, for example, a candidate may exchange a formal greeting to the panel and introduce themselves.īut before the candidate has even finished speaking, the panel is already reacting to them via body language and gestures. While other communication models describe communication between a sender and a receiver who alternate roles, the transactional model defines each person as a communicator who embodies both roles simultaneously. The transactional model of communication differs from other models in the way it conceptualizes the flow of information and makes allowances for context. Understanding the transactional model of communication Summarizing the differences between interactive and transactional models of communication.Differences with the transactional models of communication.Understanding interactive models of communication.Difference between interactive and transactional models of communication.Relies on the active involvement of both parties.Does not account for non-verbal communication.See communication as evolving and complex.Advantages and disadvantages of transactional communication models.Transactional model of communication examples.The role of context in transactional communication.Understanding the transactional model of communication.Digital Business Models Podcast by FourWeekMBA.Business Strategy Book Bundle By FourWeekMBA.An Entire MBA In Four Weeks By FourWeekMBA.100+ Business Models Book By FourWeekMBA.
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